Problem with sending the invoice to the customer from email

aiden · Post by **aiden** » Mon May 27, 2024 4:24 pm

I have added an invoice function to my website, and everything works well (Print, Export to HTML, and Export to PDF) except for email. When I choose to send the invoice as an email to the customer, the customer receives the invoice as an exported HTML file. How can I ensure that the customer receives the regular invoice instead of an HTML file?

I created an invoice in the custom view, but it is not being emailed to the customer when I try to send it.

I mean there is no option to send an email under Tables > Custom Template.

MichaelG · Post by **MichaelG** » Thu May 30, 2024 8:54 am

Sorry do not understand your question. Are you talking about Custom View or Custom Template? They are different concepts. Please explain more clearly what you are trying to do.

aiden · Post by **aiden** » Thu May 30, 2024 3:16 pm

I have a page where you can enter your details, price, etc., and from those details, an invoice is created. At the top, I have placed a dropdown where you can choose whether you want to print, export, or email the invoice. Printing and exporting works, but emailing does not. How can I fix this? I have created the invoice in the view page > custom template.

aiden · Post by **aiden** » Thu May 30, 2024 8:38 pm

have already fix it.